ETCH Jobs of the Week 2/16/24
The Higher EdTech Edition
ETCH Jobs of the Week (JOTW) is a collaboration between ETCH, your home for EdTech news and information; and my recruiting practice, Tenzing, which helps orgs positively impacting education efficiently attract, source, vet and hire mission-aligned talent.
I don’t know who needs to hear this, but there are other people out there who curate excellent jobs lists. One of these people is Jenna Garchar, Sr. Regional Director of Partnerships at Civitas Learning. Jenna posts hers on LinkedIn every Thursday; I highly recommend following her if you are in the market for remote jobs in higher education and social impact.
For this edition of Jobs of the Week, I interviewed Jenna about her journey from teaching in South Korea to making a mark in Higher EdTech. She also provides some sage advice for job seekers! Plus, there are some lessons for employers in how to attract and retain talented individuals like Jenna.
Lastly, the jobs in this edition of Jobs of the Week come from… you guessed it, Jenna! Thank you Jenna!
Interview with Jenna: Navigating Higher EdTech
How’d you break into Higher EdTech from teaching in S. Korea?
After graduating from Ohio University I knew I wanted to work in Study Abroad, so I found an opportunity to teach in South Korea to gain some international experience. This led to my dream job; leading a team that partnered with universities across the U.S. on custom faculty-led study abroad programs.
One of the schools we partnered with was Northeastern University. I was offered a position to lead a Program Development team in the Global Experience Office, which I very much enjoyed for three-and-a-half years. But after some leadership changes and decisions that left me feeling underpaid and underappreciated, I quit.
I leaned on my Linkedin network, did an “open for work” post, and then my network went to work for me. Before I knew it, I got referred to my current position by my best friend’s boyfriend’s friend who had just started a job at Civitas Learning. They were looking for someone with higher ed experience to join their business development team. It was a natural fit :)
What are the big differences you’ve seen between working in a higher ed institution vs. working for an org selling into higher ed?
I started my career working for an organization selling into higher ed, then directly in higher ed, and now back again. The starkest contrast is the higher compensation outside of higher ed. That’s the reality of it, and I wish it wasn’t the case! Student-facing roles in higher education require more emotional labor output, and often work a OT and weekends for less money.
Higher ed tends to be more formal with hierarchical and scholarly communication styles, which can lead to slower decision-making and a need for more nuanced approaches to influencing stakeholders.
Beyond that there aren’t a ton of differences that aren’t dependent on management styles and team dynamics. You have good leaders and bad leaders in both types of organizations.
What are the problems or big questions you’re helping higher ed institutions answer at Civitas Learning?
Civitas Learning is a data analytics company that partners with institutions to transform (and unify) their student data to help students succeed.
Our analytics inform decisions on student advising, student success initiatives, course offerings, scheduling, and more, tailored to each institution's needs.
Some questions we help institutions answer:
How can we integrate our data and systems to have a single source of truth?
What student success initiatives are actually moving the needle on persistence, and for whom?
How can we become more efficient AND more impactful?
How can we proactively reach struggling students? How can we know how students are doing - beyond mid-term grades and faculty “early” alerts?
What courses do students plan to take, and what times work best for them?
Do we need to open up additional sections of these courses?
…and much more! Analytics are there to drive informed decision-making on questions that are unique to specific institutions.
What trends are you most excited about?
I’m most excited about how remote degrees will intersect with global degrees. In this post-COVID era, online degrees remain popular, but people still crave in-person experiences and community, too. There’s a lot of opportunities for impactful global programming both online and in-person.
I’m also really excited about generative AI and education. AI is making teaching and learning much more efficient, so we can spend more time actively collaborating to solve some really difficult societal issues. The best professors are great at facilitating these types of projects.
How’d you get into compiling remote higher ed & social impact jobs?
After quitting my job because they “couldn’t guarantee” that I could remain working remotely after 2 years of doing so successfully, I landed a remote job that paid almost double what I had been making. I had a newborn and was feeling especially grateful for remote work and was eager to give back.
I was inspired by other people on Linkedin posting job lists (Sara Dart for Study Abroad jobs, and Josh Czupryk for K-12 jobs, for example). I began sharing job listings to support others, focusing on remote opportunities in higher ed and social impact, always with transparent salary ranges to promote equity.
Now, I dedicate about 5 hours per week on LinkedIn and additional time on job boards like Higher Ed Jobs and Idealist, filtering for remote positions with listed salaries.
What advice do you have for those trying to break into Higher EdTech?
Be proactive in looking for opportunities to lead tech-related projects at work to gain more IT-related skills.
Ask for LinkedIn recommendations from current and past colleagues. Then network, network, network. Don’t be afraid to slide into someone’s LinkedIn DMs1
Rework your resume so that it is concise and focuses on results.
Recognize that you might have to start at a more entry-level position to get your foot in the door at a tech company.
Now, let’s get to the Jobs of the Week…
This week, we’re featuring Jenna’s curated selection of remote jobs in higher education.
East Coast: Higher Education Partnership Business Development | TFC Tuition
Location: New York, NY or Long Island, NY (Hybrid)
Education Focus: Education Financing
Mission: TFC is addressing the student loan and college affordability crisis by helping schools make education more accessible and affordable to students. TFC has helped thousands of schools increase access, enrollment, retention, and student success. They believe that every student–regardless of their financial background–should have the opportunity to access the education they need to achieve the goals they want to attain the life they deserve.
Job Summary: The role of the Higher Education Sales Representative at TFC involves expanding brand awareness within the higher education sector through networking, attending conferences, and researching potential clients. Responsibilities include developing partnership opportunities, staying informed on finance and business trends in higher education, and collaborating with team members to align marketing efforts. Key qualifications include outstanding communication skills, CRM system experience, strong organizational abilities, self-motivation, and preferably 1-3 years of relevant experience in sales or within a higher education environment. Knowledge of Microsoft Office Suite and prior experience in roles such as admissions, financial aid, or sales within higher education are considered advantageous.
Compensation: The base salary for this position is $83,000-$102,000 this role is also eligible for commission and bonuses.
Strategic Account Manager | DeVry University
Location: Remote
Education Focus: Higher Education
Mission: DeVry University strives to close our society’s opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, they empower students to meaningfully improve their lives, communities, & workplaces
Job Summary: The Corporate Education Program Relationship Manager at DeVry University is responsible for fostering strong relationships and partnerships with existing clients, focusing on increasing employer enrollments and customized training opportunities. Key responsibilities include identifying enhanced opportunities, growing existing corporate accounts, overseeing the corporate partnership process, and conducting high-level strategy meetings with clients. The ideal candidate should have 3 to 4 years of experience in business-to-business account management or sales, with a track record of success. Strong relationship-building skills, the ability to influence others, and knowledge of the education industry are preferred qualifications for this role.
Compensation: The salary range for this role is $90,000-$95,000 and is eligible for incentive bonuses. Devery also offers numerous benefits including Medical, Dental and Vision Coverage, 401(k) and Roth Plan w/match, Short-Term/Long-Term Disability Coverage, Life, Accident, AD&D, Critical Illness Insurance, Auto/Homeowners, Pet and Legal Insurance, Paid Parental Leave, Adoption Assistance, Family Care Services, Volunteer Time Off, Tax Savings Account (FSA and HSA), Career Development Programs, Technology Stipend, and more.
Director of Sales Development | StarRez Inc.
Location: Remote (Travel Required)
Education Focus: Student Housing
Mission: StarRez, Inc. is the leading student housing and property management platform in the world. They partner with higher education teams to provide meaningful and memorable experiences for students and staff to support and empower what matters most - community.
Job Summary: The Director of Sales Development at StarRez will lead the Sales Development function, focusing on hiring, mentoring, and developing team members. Reporting to the Vice President of Marketing, the role involves developing and implementing prospecting strategies, collaborating with various teams to support the company's go-to-market strategy, and driving achievement of bookings and pipeline goals. The ideal candidate should have at least 3 years of experience leading an SDR team, proficiency in Salesforce, and a passion for talent development. Preferred qualifications include experience with outreach automation tools, tailoring prospecting strategies to global regions, and working in the Higher Education industry.
*Applications will be accepted until February 19th.
Compensation: The compensation for this role will be between $90,000 - $130,000 base + variable pay. In addition StarRez offers full benefits including health care, paid time off, life insurance, and 401k plan with company match.
Student Success Coach | Western Governors University
Location: Remote
Education Focus: Higher Education
Mission: Western Governors University’s mission is to change lives for the better by creating pathways to opportunity. They are expanding access to higher education through online, competency-based degree programs
Job Summary: The Credential Pathways Director at National University, reporting to the Vice President of Professional and Continuing Education, is responsible for developing and managing credential-rich pathways in collaboration with internal and external stakeholders. Essential functions include pathway development, partnership and external collaboration, marketing and communication, and training and socialization. The role requires a master's degree, 5-8 years of relevant experience, and demonstrated ability to build partnerships, navigate complex situations, and work effectively with cross-functional teams. Strong analytical, communication, and leadership skills are essential, along with the ability to work in a fast-paced environment with evolving business needs.
Compensation: The expected salary for this position is $52,800 - $79,100. WGU also offers benefits including medical, pharmacy, dental, and vision insurance, mental health and well-being benefits, retirement saving contributions, PTO, life and AD&D disability insurance, family planning and parental leave benefits, volunteer programs, as well as tuition discounts
Credential Pathways Director | National University
Location: Remote
Education Focus: Higher Education
Mission: National University’s (NU) mission is to make higher education accessible to everyone. Through convenient and accelerated course formats, flexible online options, monthly start dates, plus numerous scholarships, tuition reduction programs, and grant opportunities, NU transforms lives by helping students navigate the future of their dreams
Job Summary: The Credential Pathways Director at National University, reporting to the Vice President of Professional and Continuing Education, is responsible for developing and managing credential-rich pathways in collaboration with internal and external stakeholders. Essential functions include pathway development, partnership and external collaboration, marketing and communication, and training and socialization. The role requires a master's degree, 5-8 years of relevant experience, and demonstrated ability to build partnerships, navigate complex situations, and work effectively with cross-functional teams. Strong analytical, communication, and leadership skills are essential, along with the ability to work in a fast-paced environment with evolving business needs.
Compensation: The expected salary for this position is $71,360 - $96,340/yr in addition to benefits including medical, dental, vision, life, & AD&D disability income insurance, tax savings accounts (FSA and HSA), 403(b) retirement, mental health & wellness benefits, and PTO
Credit for Prior Learning Director | National University
Location: Remote
Education Focus: Higher Education
Mission: National University’s (NU) mission is to make higher education accessible to everyone. Through convenient and accelerated course formats, flexible online options, monthly start dates, plus numerous scholarships, tuition reduction programs, and grant opportunities, NU transforms lives by helping students navigate the future of their dreams
Job Summary: The Credit for Prior Learning Director oversees the University's program, managing activities related to prior learning assessment and credit awarding. Responsibilities include strategic planning, process development, and continuous improvement, as well as internal marketing and collaboration with stakeholders. The role requires a master's degree, extensive experience in prior learning assessment, and strong analytical, communication, and leadership skills. Essential functions include strategy planning, process development, assessment management, internal marketing, and external collaboration. A doctorate degree is preferred, along with knowledge of applicable regulations and accreditation standards. The Director must possess exceptional organizational and problem-solving skills, the ability to lead projects, and effectively communicate with diverse stakeholders.
Compensation: The expected salary for this position is $71,360 - $96,340/yr in addition to benefits including medical, dental, vision, life, & AD&D disability income insurance, tax savings accounts (FSA and HSA), 403(b) retirement, mental health & wellness benefits, and PTO
Location: Remote
Education Focus: Higher Education
Mission: The Association of College and University Educators’s (ACUE) mission is to ensure student success through quality instruction. ACUE delivers the highest-quality courses, pathways, and certifications with quick-to-implement practices that make a significant impact on student success.
Job Summary: The Senior Partnership Director, Systems at ACUE is a key sales role responsible for driving new business with university and community college systems. Reporting to the Executive Director, Sales, this position involves exceeding sales quotas by developing and implementing sales strategies, maintaining a strong network of contacts within the higher education industry, and leveraging expertise in educational solutions to meet client needs. The ideal candidate will have a proven track record in educational sales, strong communication skills, and the ability to work independently as well as part of a team. Additionally, proficiency in CRM software and sales analytics tools is required.
Compensation: The base salary for this role is between $110,000 - $130,000 in addition to the salary this role offers an attractive commission plan and benefits
Location: Victoria, BC (Hybrid)
Education Focus: Research Institution
Mission: The Cascade Institute’s Energy Systems Transformation (EST) team conducts applied research and analysis to accelerate the energy transition. Their work seeks to harness non-linear change in technological and social systems to produce new solutions.
Job Summary: The Cascade Institute is looking for a Fellow to join their Energy Systems Transformation team, focusing on Indigenous perspectives and energy system innovation. The role involves conducting research and analysis, collaborating with teams, and mobilizing knowledge. Candidates must have a master's or doctorate degree, expertise in either Indigenous worldviews or energy system innovation, and experience in interdisciplinary and collaborative projects. Strong communication skills, network-building abilities, and the capacity to tailor outputs for different audiences are essential. Preference is given to candidates with experience in research institutes or managing complex projects.
Compensation: This is a temporary, full-time position working 37.5 hours per week for a term from April 1, 2024 until March 31, 2026. The estimated salary range is between $74,204-$100,203/yr in addition to a comprehensive benefit package
Associate Vice President, Higher Education Data and Tech Services Sales | Partner in Publishing
Location: Remote (Travel Required)
Education Focus: EdTech Talent Acquisition
Mission: Partner in Publishing (PIP) is a full-service agency that provides EdTech companies and publishers with the marketing, sales, business development and talent acquisition support they need to scale their products and services.
Job Summary: The Assistant Vice President (AVP) will spearhead growth initiatives and possess a proven track record in selling data and technology services within Higher Education settings. The ideal candidate will utilize existing industry networks and possess a comprehensive understanding of Higher Ed challenges to capitalize on new market opportunities, drive revenue growth, and establish robust business partnerships. Key responsibilities include cultivating relationships with senior-level stakeholders, understanding client needs, negotiating contracts, and leading pre-sales teams to secure successful bids. Qualifications include over 10 years of sales experience in Higher Ed, a track record of generating substantial annual sales, profound knowledge of education technology trends, and exceptional communication and negotiation skills.
Compensation: The salary for this roles is $160,000 - $180,000
Hiring or looking for a role in EdTech? Check out the ETCH Jobs Community!
Need more hire power? Tenzing will do all the legwork (e.g., sourcing, vetting, and managing the hiring process) for half the cost of traditional headhunters.
Everett DM’d Jenna on LinkedIn about her job lists and to see if she’d be open to sharing her list with the ETCH Jobs of the Week community. It worked!